Privacy Policy

1. Infrastructure Overview & Data Ingestion This Privacy Policy outlines how Alexander Maunu and www.Pop-off.co ("we," "our," "us") collect, route, and protect your personal data when you interact with our web assets and automated communication systems. We ingest data primarily through secure web forms, direct API integrations, and inbound communication channels.

2. Information We Collect We may collect the following data nodes when you access our infrastructure:

• Personally Identifiable Information (PII): Name, email address, phone number, and business details submitted via our opt-in forms.

• Communication Data: Transcripts of SMS conversations, emails, and interactions with our automated appointment-setting agents.

• Technical Data: IP addresses, browser types, and interaction metrics utilized for system optimization and security routing.

3. Utilization of Collected Data Your data is processed strictly to execute the services requested. We utilize this information to:

• Trigger automated scheduling workflows and appointment reminders.

• Route transactional and informational SMS/email communications.

• Optimize our AI systems to provide accurate, context-aware responses to your inquiries.

• Fulfill customer service requests and technical support operations.

4. SMS/Text Message Program & Data Containment We operate an automated SMS scheduling and informational program. Users explicitly opt-in to this program by actively checking the consent checkboxes on our digital web forms located at www.pop-off.co and associated landing pages.

• Program Details: Upon opt-in, users will receive messages from our automated scheduling assistants to book appointments, receive service reminders, and address customer service inquiries.

• Message Frequency: Message frequency varies dynamically based on your interaction with the system. You will only receive messages required to fulfill your scheduling requests or service inquiries.

• Data Sharing Restriction: No mobile information, including phone numbers and SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We only share data with necessary infrastructure providers (e.g., Twilio) strictly to route the messages you requested.

5. Data Security Protocols We implement industry-standard encryption and secure server architectures to protect your data from unauthorized access, alteration, or data leaks. However, no data transmission over the internet or cellular networks is 100% secure; you utilize our systems at your own risk.

6. User Rights & Data Deletion You maintain control over your data within our systems.

• SMS Opt-Out: You may sever SMS communication at any time by replying STOP to any automated message.

• Data Deletion: You may request the deletion of your PII from our database by contacting our compliance team at [Insert Support Email].

7. Policy Modifications We may update this system architecture from time to time. Any modifications to our data handling protocols will be reflected on this page with an updated timestamp.
 

8. Cookies, Tracking Technologies, & Analytics To ensure the functional integrity of our Site and optimize our marketing infrastructure, we utilize cookies, web beacons, pixels, and similar tracking technologies.

• Functionality: Cookies are small data files stored on your device that allow our servers to recognize your browser, manage session routing, and retain your preferences.

• Analytics: We utilize third-party analytics architecture (such as GoHighLevel tracking scripts and Google Analytics) to monitor traffic patterns, user engagement metrics, and system performance.

• Opt-Out: You may configure your browser hardware to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site and our automated web forms may become inaccessible or fail to function properly

 

Contact Information:
Alexander Maunu / www.Pop-off.co
10599 e mission ln, Scottsdale AZ, 85258
Alex@pop-off.co
(831)-747-0096